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Guest Services

Gift Cards
Gift Cards are available at The Northtowne Mall Guest Services Office, located across the hall from the Public Restrooms and by the Northtowne Cinema 9 Theaters. Gift Cards are available in denominations from $20 to $500, plus a $1.00 activation fee per card. Cash, Credit and Debit cards are accepted. Corporate orders are welcome. Gift Cards are accepted at all Northtowne Mall stores, including the Northtowne 9 Theaters.

Make your shopping experience more enjoyable with our children's strollers. Single and double strollers are available at the Mall Office for a nominal, returnable fee.

Complimentary wheelchairs and motorized chairs are also available at the Mall Office. If you need help getting the chair to the entrance please call 419-782-3189 to make arrangements.

Copy and Fax Services
We'll be happy to make copies, send and receive faxes for a nominal charge.

Lost and Found
Lost and Found items can be turned into the Mall Office. Lost items are logged and kept for a total of 30 days. All unclaimed merchandise is donated to appropriate local charities.
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